Choose the support plan that meets your needs.
Dell Wyse offers five support plans with varying levels of support, depending on your needs and budget. They include:
- Standard (up to 3 incidents)
- Bronze Premium (up to 5 incidents)
- Silver Premium (up to 20 incidents)
- Gold Premium (up to 50 incidents)
- Platinum Premium (up to 75 incidents, plus 24/7 telephone support for Severity 1 incidents)
All levels include access to the Dell Wyse Self-service Center, where you’ll find Dell Wyse Quick Start Guides, Reference Manuals, Knowledge Base entries and other documentation.
For a description of Dell Wyse Support Plans, download the following presentation: Dell Wyse Support Plans
If you need further assistance, please email us at firstname.lastname@example.org.