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Product Warranties
Warranty Statement
Wyse Technology warrants its products to be free from defects in material and workmanship for a period of one or three years after the date of purchase. Refer to the specific limited warranty card, which is shipped with each product, for exact warranty terms and conditions. Click here to see a copy of the 1-year or 3-year warranty card.
Date of purchase will be determined by a valid proof of purchase. The criteria for a valid proof of purchase is that it must be machine printed and include the following information:
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Name and address of purchaser
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Purchase date
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Model number(s) of product(s) purchased
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Serial number(s) of product(s) purchased
In the event that a valid proof of purchase is not available, the warranty period will be determined by the date of manufacture. Date of manufacture is based on a date-coded serial number printed on the product label (usually found on the bottom or side of each thin client).
See table below to determine the standard warranty for the model that you purchased.
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Current Thin Client Models
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Class/Model
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Standard Warranty
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Warranty w/Registration
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S Class
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S10, S30, S50, S90
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3 years
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3 years
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V Class
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V30, V50, V90
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3 years
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3 years
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V10L, V30L, V50L, V90L
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3 years
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3 years
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V30LE, V50LE, V90LE
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3 years
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3 years
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G Class
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941GXL
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3 years
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3 years
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X Class
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X90, X90e
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1 year*
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1 year*
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Zero Clients
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V00, V00L, V00LE
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3 years
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3 years
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*Note: The battery on the X class product is only warranted for six (6) months.
Registering Your Warranty
Wyse provides you with a convenient method of registering your general-purpose or Winterm thin client terminal/s via the Internet. Although registration is not a prerequisite for obtaining warranty service it will greatly simplify the process for obtaining service and the purchase of warranty extensions.
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To register your thin clients with a 1- or 3-year warranty just fill out the on-line registration form at http://www.wyse.com/registration/ and click on the submit button.
It's that easy!
September 25, 2007
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