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Health Care Case Study
Health Care Provider Decreases Costs and Increases Available Computing Resources with Wyse Solutions
The Challenge: Harnessing Technical Innovations to Improve Patient Care
Located in the Greater Grand Rapids area, the Metro Health Village is one of the most comprehensive health care providers in west Michigan, providing care to nearly 11,000 inpatients. More than 320,000 visits are recorded each year in the medical center’s outpatient centers. Patient visits to the emergency department exceed 45,000 annually.
For decades, Metro Health centered its operations on a hospital in a 15-acre campus in Grand Rapids, Michigan. By 2000, that was no longer enough for the growing population Metro Health served. To continue to provide the highest standard of patient care, Metro Health relocated to a new, larger health care center that could accommodate its vision.
One mandate was to ensure that patient information was immediately accessible to authorized personnel across this new campus, and even more widely through the Internet. Information has to move in real-time among team members coordinating care for a patient. It also has to move rapidly to the patient’s location—from surgery suites to patient rooms to the front desk to the pharmacy, faster than a patient can be wheeled from one location to another.
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