Installing and Removing Winterm^TM 3000 Series Firmware and Add-ons using Rapport Scripts – ReadMe

Thank you for your interest in Winterm™ 3000 Series Firmware and/or Add-ons. For your convenience, the Firmware and Add-ons come with Rapport scripts that you can use to easily install and remove the software on your Thin Client.

Note: There may be an additional Rapport script packaged in the .exe files for both the Firmware and Add-ons.

IMPORTANT: Add-ons that can be installed on Winterm™ 3000 Thin Clients with version 2.12 only are not affected.

Purpose of this Documentation

The purpose of this documentation is to provide information on how to use the Rapport scripts to install and remove the software for the Winterm™ 3000 Series Firmware and Add-ons. Before you use the Rapport scripts, ensure that you know the Rapport version and the Winterm™ 3000 Series version that you are currently running. You must use the correct Rapport script for your versions of Rapport and Winterm™ 3000 Series when installing Firmware and when installing or removing an Add-on.

Using Rapport Scripts for the Winterm^TM 3000 Series Firmware and Add-ons

To install the software on your Thin Client, point Rapport to the script of the Firmware or Add-on that you want to install and click on the script name

(the .exe files may contain an additional Rapport script).

Note that:

This script was created to accommodate Rapport version 4.0 while installing Firmware onto Winterm™ 3000 Thin Clients with versions 2.12, 4.x (CE .NET), and 5.0 (CE) installed.
The script can be denoted with cen at the end of the script’s filename.

Refer to the following table when installing Firmware on a Winterm™ 3000 Series Thin Client:

Rapport Version	Winterm™ 3000 Series Version	Script to Use
4.0	2.12	<build>wye_<model>_FTP.rsp
4.0	4.x (CE .NET)	<build>wye_<model>_FTP_cen.rsp
4.0	5.0 (CE)	<build>wye_<model>_FTP_cen.rsp

Refer to the following table when installing an Add-on on a Winterm™ 3000 Series Thin Client:

Rapport Version	Winterm™ 3000 Series Version	Script to Use
4.0	2.12	Addon_<name_build>.rsp
4.0	4.x (CE .NET)	Addon_<name_build>_cen.rsp
4.0	5.0 (CE)	Addon_<name_build>_cen.rsp

Refer to the following table when removing an Add-on on a Winterm™ 3000 Series Thin Client:

Rapport Version	Winterm™ 3000 Series Version	Script to Use
4.0	2.12	RM_Addon_<name_build>.rsp
4.0	4.x (CE .NET)	RM_Addon_<name_build>_cen.rsp
4.0	5.0 (CE)	RM_Addon_<name_build>_cen.rsp

Note: Point Rapport to the script of the Add-on that you want to remove and click on the script name. For example, to remove the ICA Add-on, point Rapport to RM_Addon_ICA_B0052.rsp and click on the script name.

Not Using Rapport?

If your Winterm™ 3000 Series is being upgraded through methods other than Rapport, the Firmware, params.ini, and bootstrap files are in the appropriated directory.

Links to User and Administrator Guides and Services

The Winterm^TM 3000 Series Users and Administrators Guide is available for download from the Wyse Products Quick Reference site at: http://www.wyse.com/products/winterm/quickstart/3000.htm.

The guide explains how to use and administer the Winterm™ 3000 Series Thin Client and covers the following topics:

Regulatory Notices - Copyright, software license, and FCC notices and statements.
Introduction - General information about the CE .NET-based Thin Clients powered by Microsoft Windows CE .NET^®, references to online resources, and terms and conventions.
User Instructions – Thin Client login, shut down, and functions available to user and guest level operators.
Administrator Instructions - Server environment, initial Thin Client setup, administrator settings, and remote administration and software upgrades.

Link to Add-on Installation Information

The Winterm^TM 3000 Series Add-on Administrators Guide provides information and procedures for installing Add-ons and is available for download from the Wyse Products Quick Reference site at: http://www.wyse.com/products/winterm/quickstart/3000.htm.

Technical Support

To access Wyse technical resources, visit AskWyse.com. If you still have questions, you can submit your questions using the Wyse Support Request Form, or call Customer Support at 1-800-800-WYSE (toll free in U.S. and Canada). Hours of operation are from 7:00 am to 7:00 pm CST, Monday through Friday.

To access international support, visit http://www.wyse.com/worldwide.

Installing and Removing WintermTM 3000 Series Firmware and Add-ons using Rapport Scripts – ReadMe